TIGTA Reports Examine IRS Identity Theft Processes, Services

Tuesday, December 17th, 2013 @ 3:02AM

By Jason Bramwell

Identity theft was the focus of two reports released by the Treasury Inspector General for Tax Administration (TIGTA) on November 7 – the first concluding that the IRS issued billions of dollars in potentially fraudulent refunds in tax year 2011 despite expanded identity theft detection processes, and the second finding that the IRS needs to improve customer service efforts for identity theft victims.

The IRS reported that identity theft affected 1.2 million taxpayers in calendar year 2012, and, as of June 29, an additional 1.6 million people were affected in calendar year 2013.

“Identity theft continues to be a serious problem with devastating consequences for taxpayers and an enormous impact on tax administration,” J. Russell George, Treasury Inspector General for Tax Administration, said in a written statement.

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